If your Anker mouse is not working properly, then you should try to follow some simple steps for your ergonomic Anker mouse. Probably, you have the best vertical mouse, but unable to take the best experience of it. Scroll down and you’ll hopefully get the solution to your problem.
If your Anker mouse is not interacting properly with the screen of your system as you want it to, or you are unable to see a red light on the mouse top, then you should make sure that your mouse is turned on. And for that, you have to troubleshoot, as below are some common problems with the solutions and you will get the right answer to your problem.
Top Light of Anker Mouse is Off
You can clearly see a red light on the button located on the top of the best wireless Anker mouse. If that red light is not blinking, it means that your Anker vertical mouse is still off. You have to turn it on or there must be an issue. To fix it, first, you need to restart your computer. After restarting your system, if still, the same problem persists then it might be possible that the battery of your mouse is dead.
The most definite reason that your Anker mouse is not turning on is ‘dead’ batteries. Commonly, it is powered with AA batteries that if they are possibly dead inside your ergonomic mouse, then you ought to replace them.
Mouse Interacting But No Red Light
Unlike the previous issue, this one is different. Previously, the red light was not visible nor the mouse was interacting, this time your mouse may be able to interact with your computer but the red light is still absent from sight. The following are possibilities to resolve them:
Restart Your Computer
Restarting any device can help you out in solving lots of recurring issues. You might be thinking that the problem is with your Anker mouse then how restarting the system can help. Well, the mouse is connected with your computer system via the USB port and restarting the computer will also restart your Anker vertical mouse as sometimes the hardware could technically not start properly on the system startup, that is why it is helpful. Move on to the next step if your problem still exists even after rebooting your system.
Change the LED
Maybe the problem is not with your Ergonomic mouse, but the LED light is messed up. Then, the LED of the Anker mouse needs to be replaced as per instructions in the guide as to how to do it, might resolve your issue. Because the LED is the beauty of the mouse, and we cannot afford to lose it, though. It’ll look like an ordinary simple mouse of the system.
Mouse Interacting But The Top Button Is Not Working
The red light is enlightening the DPI button, which is called ‘Dots Per Inch’ button that enables you to change your mouse sensitivity. With reference to the movement of the Anker mouse on the screen, the DPI button changes the sensitivity. It can be set on three modes: slow, medium, and fast mode. The DPI button of your Anker mouse might be broken if the mouse is not working faster or slower as you click on it. Then, the following are the possibilities to get it resolved:
You already know that restarting your system solves most of the issues regarding hardware or software. Therefore, you have to restart your computer that might restart your Anker mouse properly. If your problem of the DPI button is still not resolved, then you should continue to the next step.
Change DPI Button
It might be possible that your DPI button is broken if it is not working after implementing the first step. In this case, you have to replace the DPI button with reference to the instructional guide. It will surely resolve your problem if the hardware inside the mouse is working fine and if there is not any other issue with your Ergonomic Anker Vertical mouse.
If there are other Issues, then try the following Solutions:
Turn on the Mouse
Make sure that your mouse is turned on by referring to the troubleshooting procedure.
Clean The Bottom Surface Of The Mouse
Your Ergonomic mouse might be polluted with dust. It might be possible that the sensor at the bottom of the mouse is blocked with dirt. It also affects the performance of the mouse as the mouse troubles in moving on any surface. Clean the surface with q-tip by scrubbing to remove the debris from the bottom of the Ergonomic mouse.
The sensor of the Anker vertical mouse can be broken and luckily, it can be replaced. Follow the instructions to change the mouse sensor in a proper way so that you don’t mess up with anything else, and end up losing your mouse forever.
Bad USB Connector
After trying all the possible methods, you have to check the USB connector. It can be faulty! Every mouse has different specifications and can be based on different drivers. Your computer system downloads the drivers automatically when you plug in the USB. Downloading or updating the drivers again will help you out in connecting successfully with your system if you do it appropriately.
Also, clean the USB ports by using q-tip at the chip entrance. If you find that the USB port is broken then you can replace it with a new chip. You will definitely resolve your issue that you are dealing with your Ergonomic mouse. Hopefully, you have found the solution to your problem. Kindly, keep yourself updated and try new methods.
In case you need to find whether this mouse is best for you or not, you can read Anker Vertical Ergonomic Optical mouse review to make the better decision in choosing the suitable one for you.