Your Anker mouse is not working properly then you should try to follow some simple steps for your ergonomic mouse. Maybe you have the best vertical mouse but unable to experience it.
If your Anker mouse is not interacting with the screen of your system, or you are unable to see a red light on the mouse top. You should make sure that your mouse is turned on.
Light Is Not On At The Top Of Anker Mouse
You can clearly see a red light producing from the button located on the top of the best wireless Anker mouse. If the red light is not blinking, it means that your Anker vertical mouse is still off. You have to turn it on.
To fix this problem you need to restart your computer. After restarting your computer, still, you are having the same problem then it might be possible that the battery is dead.
The most definite reason that your Anker mouse is not turning on is dead batteries. AA batteries are dead inside your ergonomic mouse and you ought to replace them.
Mouse Interacting But Red Light In Not Showing
As the previous issue regarding your Anker mouse was not showing red light or even not interacting with the computer. Now you may be able to interact with your computer but the red light is still absent from sight.
Restarting any device can help you out in solving lots of recurring issues. You might be thinking that the problem is with your Anker mouse then how restarting the system can help.
Well, the mouse is connected with your computer system through the USB port and restarting the computer will restart your Anker vertical mouse also.
Move on to the next step if your problem still exists.
Change the LED
Maybe the problem is not with your Ergonomic mouse, but the LED light is making issues. The light source of the Anker mouse needs to replace as per instructions in the guide.
Mouse Interacting But The Top Button Is Not Working
The red light is enlightening the DPI button, which is called Dots Per Inch. With reference to the movement of the Anker mouse on the screen, the DPI button changes the sensitivity.
It can be set on three modes: slow, medium, and fast mode. The DPI button of your Anker mouse might be broken if the mouse is not working faster or slower as you click.
You already know that restarting your system solves most of the issues. Therefore, you have to restart your computer to restart your Anker mouse as well. Since the mouse is connected with your computer via USB port.
If your problem of DPI button is still not solved then you should continue to the next step.
Change DPI Button
It might be possible that your DPI button is broken if it is not working after restarting your system. In this case, you have to replace the DPI button with reference to the instructional guide. It will surely solve your problem.
The mouse is not interacting with Computer.
Anker mouse is not working on the screen of the computer by moving it on the surface.
Turn on the mouse
Make sure that your mouse is turned on by referring to the troubleshooting procedure.
Restart the computer
Restarting can solve the problems, but if your problem exists and your Anker vertical mouse is not moving on the screen then you should continue to the next step.
Clean The Bottom Surface Of The Mouse
Your Ergonomic mouse might be polluted with dust. It might be possible that the sensor at the bottom of the mouse is blocked with dirt. It also affects the performance of the mouse as the mouse troubles in moving on any surface.
Clean the surface with q-tip by scrubbing to remove the debris from the bottom of the Ergonomic mouse.
The sensor of the Anker vertical mouse can be broken and luckily, it can be replaced. Follow the instructions to change the mouse sensor accordingly.
Bad USB Connector
After trying all the possible methods, you have to check the USB connector. It can be faulty! Every mouse has different specifications and basis on it the drivers are also different.
Your computer system downloads the drivers automatically when you plug the USB with it. Downloading or updating the drivers again will help you out in connecting successfully with your system.
Clean the USB ports by using q-tip at the chip entrance. If you found that the USB port is broken then you can replace it with a new chip.
You will definitely resolve your issue that you are dealing with your Ergonomic mouse. Keep yourself updated and try new methods.