You may have been facing a most common issue with your Apple Magic Mouse, which is Magic Mouse 2 not working. Apple magic mouse 2 is known as the best wireless mouse.
You excitedly open the box of your magic mouse and gets busy with the installation process with your Mac or Windows. But suddenly you realized that your Apple Magic Mouse 2 is not working. Here you will find all the possible issues that you can face while connecting your magic mouse with your devices. Not only issues but you will also find their solutions in this article.
First of all, let’s discuss all the possible Apple magic mouse 2 issues on Mac that can be problematic for you while working.
Issue 1: Apple Magic Mouse 2 not Working for the Very First Time
In order to connect your Apple magic mouse 2 with your Mac, you have to go to the system preferences in your Mac. You need to click on the Bluetooth icon. You will see a new window with an option of Bluetooth on. You can also find it in the Mac desktop tray.
If your Bluetooth is off you have to click the on button. Once it’s on, now you have to go to the bottom of the mouse and switch on the Bluetooth button. A green light will turn on and on the next step, go to the “set up new device” option. Click on continue when your device is recognized. And once it is connected you will see as connected with your mouse. Quit the window and start experiencing the Apple Magic Mouse 2. This might help you in sorting out the magic mouse 2 not working issue.
Issue 2: Magic Mouse not Pairing
When you are dealing with the problem of the magic mouse 2 not working, you need to make sure that your wireless mouse is switched on before doing anything else. Your Mac Bluetooth also has to be turned on. When you move your mouse it helps to freshen up your device. If it also does not work at all, then you need to restart your Mac. If you still are not able to connect your device, it might be possible that the mouse battery is low. You must recharge your mouse for a few minutes or change the batteries with new AA batteries and retry.
Tip: You should switch off the mouse after every use. But make sure to switch on the mouse before turning on your Mac. It helps to save your battery.
Issue 3: Magic Mouse Scroll Not Working
You might have connected successfully your magic mouse 2 with your Mac. You could be using all the functions of the magic mouse such as moving the mouse cursor smoothly. But you may realize that your magic mouse 2 not working properly. The scrolling function might not be functioning at all.
The reason behind all this mess can be your OS X device. Some of the devices have the worst bugs, which can block the functioning of Wi-Fi, Bluetooth, and Apple Mail. When you want to check the version of your Mac, you can click the Apple logo on the top left corner and tap on “About This Mac” option. Your version might need to be upgraded and once you are done with it your problem will be solved.
Issue 4: Magic Mouse Disconnecting or Freezing on Mac
If you repeatedly suffering from disconnecting or freezing of your magic mouse 2 on Mac, then it might be possible that your mouse battery is low. You should recharge your mouse and hopefully, you will never face this issue again.
There are some other solutions for this issue while your Magic mouse 2 not working;
- Charge your mouse battery.
- Disconnect other peripherals, and make closer movements to your Mac for stronger signals.
- Disconnecting your mouse and repairing may also help.
- Renaming the device can also help.
Issue 5: How to Set Up Mouse Preferences
If your mouse lowers the tracking speed, or you want to enable right-click, or you want to add more gestures then go to the Mouse Preferences. On the right side, you will see intuitive demos of Apple, where you can customize your preferences.
On the top bar menu, you will see a Bluetooth icon. Click on it, and move to your mouse name. Click on “Open Mouse Preferences” option.
You will see a new window, where you can select anything you want to change. It will effect without any delay.
These were some of the most common issues along with their solutions on Mac. Apple magic mouse 2 not working on Mac will no longer exist after these solutions. Now, let’s start with the apple magic mouse 2 issues on windows.
Apple Magic Mouse 2 Issues on Windows
Below you will find all the issues related to Magic mouse 2 not working on Windows 10. These are the common issues faced by most of the users.
Issue 1: Apple Magic Mouse 2 not working on Windows
In the first step, you have to search for the Bluetooth icon on the Taskbar. A Bluetooth icon can be found on the bottom right corner of the desktop. By right clicking on it, you will see a window where you can select “Add a Bluetooth Device”.
In the second step, locate Magic Mouse and click on it for pairing. Before doing so, you have to turn on Bluetooth. Move your mouse and click to “On”. Once you have already paired the mouse, you will see the “Remove device” option.
Step three needs you to follow all the instructions of your PC and wait for a few seconds. Now you are ready to use your mouse.
Issue 2: Scrolling Feature of Magic Mouse 2 Not Working on Windows
When you are dealing with this issue, you have to install some drivers for the mouse.
Before installing drivers, you need to make sure that you have installed windows by using BootCamp on your Mac. Apple also provides Boot Camp Support software, which is a window driver. After downloading the drivers you should follow the instructions to install them properly.
When you are using Windows 10 on a PC, you can download AppleBluetoothInstaller64 and AppleWirelessMouse64 drivers. After installing these two drivers on Windows 10 based HP, the magic mouse 2 not working on windows will not exist. The magic mouse scrolling feature will work smoothly. These drivers are free, so don’t worry.
A magic mouse utility is another tool for those who don’t want to use free drivers.
Issue 3: How to Set Up Magic Mouse on Windows
When your connection is successfully made but you are facing some other issues while using magic mouse 2. These issues can be hard scrolling, the speed of the pointer, right-click is not working or any other issue. You can change them in Mouse Properties.
In the Device settings window, you need to click on the “Additional mouse options”. You will see a new window. Now find different tabs such as Buttons, Pointers, Wheel, and others to make changes according to your needs. At the end of the process, you must click on “OK” to save your settings.
These were some of the most common issues of magic mouse 2 not working. Every user can apply these solutions to fix their issues. Scroll flawlessly, and keep on working with Apple Magic Mouse 2.
In case you need to find whether this mouse is best for you or not, you can read Apple Magic Mouse 2 Review for the best approach.